FAQ's

1. What payment methods do we accept?
We've got you covered with multiple payment options, including major credit cards (Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, Paypal And Union Pay). Just pick your preferred method at checkout.

2. How do I determine the right size for me?
Sizing matters, we get it. Check out our size charts for each product to help you find your perfect fit. Compare your measurements with ours. Need more guidance? Our friendly customer support team is here to assist.

3. Do you ship internationally?
Yes, we ship worldwide! When you place your order, simply select your country during checkout. Just a heads-up, though: international orders might come with customs duties or import taxes, which you'll need to take care of.

4. Are product colors true to the photos?
We aim for color accuracy, but slight variations can happen due to lighting and monitor settings. Our product descriptions provide additional details to give you the best representation.

5. What's your return and exchange policy?
We want you to adore your purchase. But if you're not satisfied, don't fret. Our hassle-free return and exchange policy has got your back. Head over to our Returns & Exchanges page for simple instructions.

6. Can I track my order?
Of course! Once your order is on its way, you'll receive a confirmation email with a handy tracking number. You can use it to keep tabs on your package either on our site or the courier's portal.

7. How much does shipping cost?
We have multiple shipping lines based on delivery time!

8. How long does shipping take?
Shipping times vary, depending on where you are and your chosen shipping method. But, orders are typically shipped within 3 days. Once shipped please allow 15-20 business days for standard delivery.

9. Can I change or cancel my order?
We're quick at processing orders, so changes or cancellations might not always be possible. Reach out to our customer support team as soon as you can, and we'll do our utmost to accommodate your request.

10. How can I contact your customer support team?
Have questions, concerns, or feedback? Feel free to shoot us an email at lanserocontact@gmail.com. Our friendly team is here Monday through Saturday, ready to provide the assistance you need.